WHAT IS CUSTOMER EXPERIENCE?
Customer experience is defined by interactions between a customer and an organization throughout their business relationship. An interaction can include awareness, discovery, cultivation, advocacy, purchases and service.
We aim to give you the best possible customer experience, something we believe South African business is not generally known for, especially when it comes to the full transaction life cycle.
In business, as in life, things can go wrong. When it does, you will have a single, personal point of contact. No more irritating and frustrating call centers. You are not just a number; we value each and every customer. We offer tailor made solutions and will consider any request. Our solutions have the potential to pay for itself which means a quick return on investment. For us no business is too big or too small.
ACCURATE VEHICLE TRACKING AND FLEET MANAGEMENT
While some other systems only represent the last known position, Digit will constantly monitor your vehicle, making you 100% sure that you are viewing the real time position. The cell phone app makes critical information available anywhere, anytime. During live tracking one can view multiple vehicles and be notified of them leaving or entering predefined zones via PC on-screen alert or email. We also offer a user-friendly cellphone app for instant access to info.
MODERN, RELIABLE HARDWARE
The heart of the tracking system is the hardware device, or black box which is expertly installed in your vehicle. From the ground up, the team of engineers has designed technically the strongest, most reliable, quality product so that you can trust the product safety and reliability. Our devices are locally manufactured at a fully ISO9001:2000 compliant electronic manufacturing facility and using a solid audit trail from start to finish. All devices are actively tested, not just jig tested to ensure working products are always shipped.
Our range-topping Digit D5 RTM unit offers the client additional features which can added to the accurate tracking function like:
DCut (remote immobilisation)
DFuel (live fuel monitoring)
DCam (HD Cameras)
DTag (multiple driver tagging)
DTemp (cargo temperature recording)